TitleTHE GERMAN INFLIGHT BRANDTitle

FREE Shipping on orders over 30$

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ONE YEAR WARRANTY

We provide a 1-Year warranty on all electronic devices purchased through the Kyutec Online Store. This excludes apparel and footwear which is not included in the warranty.  The warranty covers faulty workmanship and materials. The warranty covers breakdowns due to manufacturing or design faults; it does not apply in cases such as accidental damage caused wear and tear, negligence, adjustments, modification or unauthorized repairs.

If you have any question regarding a faulty product or require further information please contact us at support [at] kyutec [dot] net If a defect arises and a valid claim is received by Kyutec within the warranty period, then Kyutec will either 1. repair the product, or 2. exchange the product with one that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. Warranties are limited to the end-user and are not transferable to, or enforceable by, any subsequent owner.

FREE SHIPPING

We know shipping and handling charges are annoying, that’s why we offer FREE Shipping on all orders over 30USD. Please track your packages. Kyueye Limited is not responsible for lost or stolen shipments. Packages may/will be left at your front door by the postal courier if no one is home to receive it. We have no control over what happens to your package once the postal courier delivers it. We do not replace or refund orders that are scanned “delivered”. If your order is returned to us due to an incorrect address, insufficient address, abandoned package, or refused package, you are responsible for the original shipping cost. This amount will be deducted from your order. No exceptions!

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MONEY-BACK GUARANTEE

You may return to us any functioning Kyutec/ Kolki product you purchase from us within 21 days of purchased from our Online Store for a full refund (based on your method of payment). If you purchased a Kyutec / Kolki product from a third party, such party will provide information about eligible returns. For all returns, including warranty returns, you must pack your Kyutec / Kolki product in its original packaging and include all accessories and documentation. We reserve the right to charge for any damage to the products, and missing part fees may be applied.